Cordlife is hiring! Do you have what it takes to be a Cordlifer? We are inviting high calibre candidates to join our dynamic and passionate team in Singapore. With over 50,000 families (and growing) saving their babies' cord blood with Cordlife Group Limited, this is a fantastic opportunity to be part of a healthcare organisation that is fast-expanding! Be part of our dynamic team! Comprehensive training and development, remuneration package and staff benefits will be provided to the successful candidates. We welcome Singaporeans and Singapore PRs to apply. Kindly send your resume to: Human Resources Department Cordlife Group Limited 1 Yishun Industrial Street 1 #06-01/09 A'Posh Bizhub Singapore 768160 Tel: (65) 6238 0808 Fax: (65) 6238 1108 Email: hr@cordlife.com Assistant, Customer Support Requirements Minimum qualification from O / A Levels or Polytechnic Diploma with at least 1 year experience in general administration Able to work within weekly deadlines Able to work well independently, as well as in a team Positive attitude, innovative and initiative Proficient in MS Office applications, i.e. Words, Excel and PowerPoint Responsibilities Sorting of materials in accordance with the existing filing system Preparation and upkeep of current records and documents Ensure documents are properly archived and placed Scanning and filing of documents Perform accurate data entry of contract and timely submission of finance forms Perform data integrity verification Update and acknowledgement of change of details and birth certificate Respond to email queries in a timely fashion Timely turnaround time for client correspondences Monitor and upkeep all borrowed Sales contracts in a log book Any miscellaneous changes on Singapore Sales contracts Franking of mails Maintain safety stock Any other duties that may be assigned by line manager from time to time Marketing Executive Requirements Min Diploma with at least 2 years’ experience in digital media and social media marketing Strong communication and analytical skills Experience in working with agencies (ie: media, creative, etc.) Team player with strong project management skills, yet possesses the ability to work both independently with minimal supervision Description Support the Line Manager in the execution of marketing initiatives (events management, roll out of tactical promotions and brand campaigns, management of loyalty & referral programs, development of marketing materials, etc.) Participate in team brainstorming sessions and assist in the execution of all marketing initiatives / plans / strategies Rotational lead and support functions in the management of events (ie: baby fairs, seminars, client nurturing events, etc.) End-to-end execution and management of marketing campaigns – from content generation and copywriting, to campaign tracking and reporting Source, manage and liaise with agencies and vendors to develop marketing materials (e.g. product brochures, detailing aids, website content, etc.) Assist in marketing operations support (ie: expense reporting, raising of purchase orders, etc.) We offer: Basic salary + Attractive Staff Benefits Working location at Yishun Company Transport at Yishun, Bishan and Sengkang MRT Stations Career progression and opportunities for professional and personal development Comprehensive on-the-job and continuous trainings Friendly working environment Procurement Assistant Requirements Mim ‘O’ Level with at least 2 years’ experience Able to work independently and without close supervision Possess excellent interpersonal, communication and organization skills Meticulous and well-organized, with multi-tasking abilities Description Source for competitive quotes and inventory management Ensure all items purchased and received according to specifications Responsible for all purchasing and logistics Safe keep of all purchase orders, delivery orders & invoices before submission for approval & payment. To ensure all purchase order and delivery order/invoice are tally. To report all doubtful purchases & without documentation. Issuing of purchase order Managing laboratory supplier requalification, annual review and related Receiving, inspecting and issuing of laboratory materials Understanding and working knowledge of Good Distribution Practice for Medical Device in Singapore (GDPMDS) Assist to ensure all travel arrangement to follow company policy We offer: Basic salary + Attractive Staff Benefits Working location at Yishun Company Transport at Yishun, Bishan and Sengkang MRT Stations Career progression and opportunities for professional and personal development Comprehensive on-the-job and continuous trainings Friendly working environment Laboratory Biotechnologist Responsibilities Ensure that UCB (Umbilical Cord Blood) and UCL (Umbilical Cord Lining) are collected from all maternity hospitals in Singapore and delivered timely to our laboratory for processing. Monitor maternal blood withdrawal within 48 hours when initial withdrawal is insufficient. Ensure accuracy and completeness of documents in collection kits Good understanding of the specific SOPs (Standard Operating Procedures) and be able to carry out duties efficiently Call clients to acknowledge the receipt of UCB and UCL from the hospital Directly responsible for the laboratory processing and storage preparation of client's UCB and UCL Assist in the maintenance of quality in the laboratory Recognize protocol deviances and dutifully record incidences when necessary Any other duties that may be assigned by the line manager from time to time Requirements Diploma in Medical Technology or related disciplines Good aseptic technique, experience in tissue / plant culture and the handling of liquid nitrogen will be an added advantage. Experience in maintaining quality records will be an added advantage Strong sense of responsibility and a good team player Able to work independently and without supervision Keen interest to developing a career in the laboratory/ biotechnology field Effective communicator, both verbally and in writing in English Willing to work on weekends We offer: Basic salary + Attractive Staff Benefits Working location at Yishun Company Transport at Yishun, Bishan and Sengkang MRT Stations Career progression and opportunities for professional and personal development Comprehensive on-the-job and continuous trainings Friendly working environment IT Engineer Responsibilities Manage and maintain all installed infrastructure systems, network systems and application infrastructure Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions and work with application team to implement fixes Manage and maintain backup and redundancy strategies Managing client workstations Managing mobile devices Maintain and review IT documentation Source and purchase IT equipment Respond to and resolve support requests Manage email servers Deliver training to users Participate in IT Auditing / Accreditation / ISO Backup as Helpdesk Requirements Min Diploma or similar with at least 3 years relevant experience Technical Skill Strong Microsoft Server (Install, Configure & Maintain, Migrate & Upgrade, Patching and the following) MS AD (Install, Manage and Design) GPO Windows Patches MSCE Certification Manage Group Printers Managing Microsoft Dynamics CRM (Install, Configure & Maintain, Migrate & Upgrade, Patching and the following) Managing Microsoft Dynamics NAV (Install, Configure & Maintain, Migrate & Upgrade, Patching and the following) Managing SAP B1 (Install, Configure & Maintain, Migrate & Upgrade, Patching and the following) Managing NAS Server Managing VOIP System Managing Backup Solution Office IT Equipment, CCTV, Door Access, Lab equipment Strong Networking experience include TCP/IP, networking, VPN, firewall & switches Strong Applications experience Microsoft Office (Install, Configure & Maintain) Microsoft Outlook setup Endpoint / Antivirus -Symantec / FortiClient FortiClient VPN Client Mobile Management - Android Phone / iPhone / Blackberry (Factory Reset, Setup Email, Install Apps) Good initiative – initial meeting and discuss with users Proactive, interested in and able to find solutions, able to work within a team. / Hands-on attitude towards work Team-oriented – ability to work with different user groups Flexible - Responds positively to changes in procedures, processes, technologies, responsibilities or assignments, adapts and maintains a consistent level of effectiveness. Good Communication skills and ability to multitask Positive attitude Responsibility & Responsiveness – to ensure task will be completed within the timeline Ability to plan and do scheduling We offer: Basic salary + Attractive Staff Benefits Working location at Yishun Company Transport at Yishun, Bishan and Sengkang MRT Stations Career progression and opportunities for professional and personal development Comprehensive on-the-job and continuous trainings Friendly working environment Administrative Officer Responsibilities Minimum qualification from ‘O’ / ‘A’ Levels or Polytechnic Diploma with at least 1 year experience in general administration Able to work within weekly deadlines Able to work well independently, as well as in a team Positive attitude, innovative and initiative Proficient in MS Office applications, i.e. Words, Excel and PowerPoint Requirements Sorting of materials in accordance with the existing filing system Preparation and upkeep of current records and documents Ensure documents are properly archived and placed Scanning and filing of documents Perform accurate data entry of contract and timely submission of finance forms Perform data integrity verification We offer: Basic salary + Performance Bonus + Attractive Staff Benefits Company Transport at Yishun, Bishan and Sengkang MRT Stations Career progression and opportunities for professional and personal development Comprehensive on-the-job and continuous trainings Friendly working environment Accounts Assistant Requirement Minimum accounting certification with at least 2 years of relevant working experience Responsible and reliable Meticulous Experience in data entry into accounting systems Description Accounts Receivable billings Attend to enquiries from clients GIRO processing Follow up on outstanding bills Update invoice records in spreadsheets Process credit payments by clients Cover duties for receipting function All other administrative and ad-hoc matters relating to AR cycle Customer Relations Consultant Requirement Diploma with minimum 1 year Customer Service / Telemarketing experience Highly independent and organized Team player Positive attitude with a pleasant personality Excellent email communication and telephony etiquette Proficient in computer skills; CRM/ERP and Microsoft Office Client relation management knowledge will be an added advantage Description Assist the Line Manager to maintain customer service excellence activities/programs. Provide support to enquiries on promotions, products and services Contribute to the Customer Care team in providing excellent after-sales support through various customer touch-point provide Instill customer loyalty and retain customers through the company's retention strategies Resolve customers complaint/ feedback and all difficult customer enquiries resulting in an increase in customer satisfaction and promotes customer retention.
